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Training & Development
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Career Training Opportunities from Service Experts Heating & Air Conditioning in Fort LauderdaleCareer Training Opportunities from Service Experts Heating & Air Conditioning in Fort Lauderdale

Sales Training
The sales training includes:

  • Five (5) Residential Sales Consultant classes each year.
    • Two week class focused on technical and sales to better position the RSC for success in their area.
  • Two (2) Commercial Account Manager classes yearly.
    • Two week program focused on technical and sales to better equip the RSC for success in their market.
  • Two (2) different sales classes offered for General Managers semiannually, totaling four-and-a-half training days, focusing on sales culture and everyday sales management.

Technical Training
The technical training for technicians includes:

  • HVAC tune-up procedural training semiannually
  • Heat exchanger and CO inspection annually
  • Technical communication and ‘build-a-tech’ biannually
  • Ongoing NATE certification and specialty courses as required

Service Experts Heating and Air Conditioning is investing in additional instruction through the roll out of a Learning Management System, to drive assigned and ad hoc curriculum to better offer a complete education to our technical staff.

Miscellaneous Training

  • Twice a year, conduct Operational Excellence for General Managers, to offer support, tools, and framework for operating a business from the P&L aspect.

Customer Service Specialist

  • Three (3) times annually, perform outbound calling with a one (1) day program. In this class we study heating, ventilation, and air conditioning basics, why people buy, calling procedures, scripts, customer buying signs, and overcoming customer grievances.

Dispatcher

  • No formal courses offered. Ongoing training provided by the General Manager and applicable staff at center level.

Sales Training
The sales training includes:

  • Five (5) Residential Sales Consultant classes each year.
    • Two week class focused on technical and sales to better position the RSC for success in their area.
  • Two (2) Commercial Account Manager classes yearly.
    • Two week program focused on technical and sales to better equip the RSC for success in their market.
  • Two (2) different sales classes offered for General Managers semiannually, totaling four-and-a-half training days, focusing on sales culture and everyday sales management.

Technical Training
The technical training for technicians includes:

  • HVAC tune-up procedural training semiannually
  • Heat exchanger and CO inspection annually
  • Technical communication and ‘build-a-tech’ biannually
  • Ongoing NATE certification and specialty courses as required

Service Experts Heating and Air Conditioning is investing in additional instruction through the roll out of a Learning Management System, to drive assigned and ad hoc curriculum to better offer a complete education to our technical staff.

Miscellaneous Training

  • Twice a year, conduct Operational Excellence for General Managers, to offer support, tools, and framework for operating a business from the P&L aspect.

Customer Service Specialist

  • Three (3) times annually, perform outbound calling with a one (1) day program. In this class we study heating, ventilation, and air conditioning basics, why people buy, calling procedures, scripts, customer buying signs, and overcoming customer grievances.

Dispatcher

  • No formal courses offered. Ongoing training provided by the General Manager and applicable staff at center level.
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Serving These Communities and More
  • Boca Raton
  • Collier Manor
  • Cooper City
  • Coral Springs
  • Dania Beach
  • Davie
  • Deerfield Beach
  • Fort Lauderdale
  • Hallandale Beach
  • Hollywood
  • Lauderhill
  • Margate
  • Melrose Park
  • Miramar
  • Oakland Park
  • Pembroke Pines
  • Plantation
  • Pompano Beach
  • Sunrise
  • Wilton Manors
Service Experts Heating & Air Conditioning
Fort Lauderdale, Florida
Phone: 954-736-4314
Email: seflorida@serviceexperts.com
CAC1817129
About Service Experts Heating & Air Conditioning
Service Experts Heating and Air Conditioning was founded with the determination of providing customers with the top of the line heating and cooling practices in the industry. Since its inception, Service Experts in Fort Lauderdale has been faithful to community, offering the finest HVAC (Heating, Ventilation, Air Conditioning) products and services in the area. If you want more details about your regional HVAC leaders, you can reach us at 954-736-4314 or schedule an appointment with us using our online form.
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