No, we aren’t talking about Batman. We mean Mr. Bruce who helped our friends Jamin and Ashley Mills from The Handmade Home. After purchasing a 40 year old home, the Mills (responsibly) decided to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork inspected. Mr. Bruce, who you can see working on the system, has been in the heating and AC repair and maintenance field, coincidentally, 40 years. Was it fate?
He was utterly amazing. He’s like a new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills bunch take shots of him while he evaluated their home’s heating and air conditioning system. Looks to us like he was having fun.
At Service Experts Heating & Air Conditioning, we offer a 100% satisfaction guarantee and were thrilled to hear that Bruce was living up to our guarantee. The Mills said that Bruce was “like the calming father figure” and went on to say he is the “kind of man you call on for help and can absolutely trust.”
As we require all of our NATE-certified technicians to do, Bruce patiently explained everything, and if he wasn’t sure they understood, the Mills said he patiently explained it again.
Just like the Mills, a vast amount of homeowners have to make choices that affect their heating and air conditioning systems, beyond which system to buy, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be upgraded?
On top of having answers to their questions, the Mills learned the gravity of having thorough maintenance of an older system and, more crucial, “the importance of having the right person and company come out and do the maintenance for you.”
While Bruce wasn’t able to provide results that were all happy and rainbows, he was truthful and explained that the decisions made when choosing which heating and A/C system to purchase for your home affects your indoor air quality and the health of your kiddos (and their lungs!).
We are so proud of Bruce and him helping the Mills family with their recent air conditioning safety inspection and tune-up service. If you currently own an older system and are thinking about upgrading, have questions about your indoor air quality, or just need a seasonal tune-up, call Service Experts Heating & Air Conditioning today and we’ll get you set up with one of our amazing technicians, just like Bruce!