Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.6/5 stars based on 8,216 Reviews
mrs atchley A.
palm beach gardens, florida
"Scott came when promised...cleaned plugged main drain...and did 6 mo maintance to my satisfaction...while answering a ton of questions!"
mrs cordani C.
palm beach gardens, florida
"Jeffery was very polite and did a great job I only want him to do my service."
tammy D.
boca raton, florida
"you guys are the best ! if you are looking for dependable, honest ,good company call these guys they are number one in my book"
richard P.
jupiter, florida
hersh C.
jupiter, florida
david L.
lauderhill, florida
"This was a second opinion appointment And from the moment John came in you could see that we were OK. He knew exactly what he was doing he knew exactly where to look and he was able to find several items that the previous company did not even see. Within a short space of time he took care of all the issues and before you know it we had cold air."
karol coppola C.
wellington, florida
"He explained everything in terms I could understand."
paul B.
fort pierce, florida
"Very efficient, respectful and thorough."
mr elliott E.
port st. lucie, florida
"Brent Naffziger and Brittany Penny were very informative and conducted themselves in a professional manner . They were pleasant to be around and did not use aggressive sales tactics."
mr bravo B.
jupiter, florida
"Problem was solved quickly and efficiently"
mrs plescia P.
palm beach gardens, florida
mr kaufman K.
boca raton, florida
mrs savell S.
boynton beach, florida
"Youhave been doing our service for 20 years"
mr garcia G.
jupiter, florida
"Quick and efficient service"
mr cushman C.
west palm beach, florida
"Your man did a very good job servicing my ac unit."
mrs maria M.
palm beach gardens, florida
"He knows the brands Grohe and Hands Grohe which is the brand that I have at home and other ones that have been here, doesn't know how to install them. They are not familiar with this kind of brands"
mr smith S.
boca raton, florida
mr grodey G.
royal palm beach, florida
"I've gotten more detailed service in the past."
robert W.
palm beach gardens, florida
"The serviceman was on time, courteous and efficient."
kenneth G.
tamarac, florida
"The technician called me to inform me as to the time of his arrival. He explained the procedures he was going to do."
ernesto C.
delray beach, florida
"To whom it may concern, The service I got Was very special, fast,same day service Next day install in a professional matter Very happy customer"
jeffrey K.
delray beach, florida
mr caruso C.
lake worth, florida
"Great info"
mrs madeira M.
jupiter, florida
mrs grace G.
greenacres, florida
forrest B.
west palm beach, florida
"Carlos was extremely efficient and at the completion gave us positive information concerning our unit."
mr pagano P.
west palm beach, florida
"Always satisfied for over 20 years"
mrs glazer G.
boynton beach, florida
mrs friedrich F.
palm beach gardens, florida
"He was great at explaining exactly where my air conditioners condition is at."
mr. granata G.
boca raton, florida
"Mike is very thorough and explains everything."
mrs kaminski K.
north palm beach, florida
"we had an emergency with our ac and tech was able to get there in minutes - we were going out of town and would have been a disaster if not taken care of."
mr kurtz K.
lake worth, florida
"As of 12;32 on Wednesday, I do notg have a confirmation for the instasllation of a water heater. I called at 9:47m this morning and was told someone woulsd get back to me. I have been with Service Experts over 10 years and this is the 2nd most raggedy service I have gotten. Totally frusxtrated. I have nothing more to say."
mr abruntilla A.
pembroke pines, florida
"excellent service"
tim L.
ft lauderale, florida
"Good service, honest"
mrs pugliese P.
palm beach gardens, florida
"I was charged in advance $485.00 for material that was not needed. I need to get a refund for that money please. Just take out the amount for the renewal of the maintenance agreement and refund on my credit card the balance. Thank you. Bobbi Pgliese"
mr lewis L.
palm beach gardens, florida
michael rutenburg R.
boca raton, florida
"Quick excellent service."
mr stote S.
boynton beach, florida
"On time service- polite- clean appearance"
harris M.
lake worth, florida
"Could not find the problem"
susan H.
boca raton, florida
roy R.
coral springs, florida
mr. misbin M.
west palm beach, florida
"We have a 12 year contract for parts and labor. We dont think it was honoured."
doug B.
lauderdale by the sea, florida
mrs mckenna M.
port st lucie, florida
mr george G.
jupiter, florida
mr pinsky P.
wellington, florida
"Almost 8 months of frustration."
mr black B.
west palm beach, florida
"ac unit did not make noise while tech was here. no fault of his. unit still has issue"
hawazin H.
west palm beach, florida
"All of the large boxes (we got an whole new a/c system so there were a few) and corresponding garbage, were left in my driveway! I was told someone was going to come back and pick it up, but no one did. My recycling service will not take boxes that large so I now have to go to the dump! Very dissatisfied! They also dented/took a chunk out of my interior door frame!"
mr halburian H.
loxahatchee, florida
mrs marreel M.
loxahatchee, florida
"Both the technician and the sales consultant were very patient and took their time explaining issues and my options. Weve been with Service Experts since 1998. Ive always been happy with the service. Not so happy about the change in business model. We will see how it goes for the future."
mrs bauer B.
jupiter, florida
"Scott did everything I asked him to do plus completed all the required maintenance. He is the best worker I has ever had at Service Experts."
mrs bauer B.
jupiter, florida
"Scott did everything I asked him to do plus the required maintenance. He is the best technician I have ever had at Service Experts."
mr shio S.
greenacres, florida
"Good service"
mr a wimpfheimer W.
jupiter, florida
"The first time it wasnt corrected"
mr sullivan S.
lake worth, florida
"the service tech found the problem and fixed it in a reasonable time."
mr danenberg D.
palm beach gardens, florida
sharlene W.
west palm beach, florida
"Service was ok but plan was not what I was expecting"
paula S.
lake worth, florida
mrs susan S.
west palm beach, florida
"Alan was on time and completed the service i a timely manner. He was very professional and respectful."
mrs resnick R.
hollywood, florida
"Mike Garcia as my service person"
mr kelly K.
coral springs, florida
mr panfil P.
lake park, florida
james G.
jupiter, florida
"Service scheduled between 8-10am. No one called to say running late. Service tech showed up at 11:25. Rushed through job. I had to go to work so have no idea if he even did anything."
pamela G.
vero beach, florida
"Leon was professional, explained and answered all my questions."
marybeth S.
royal palm beach, florida
"On time, neat, knew what they were doing,cleaned up"
mr backer B.
palm beach gardens, florida
"provided excellent service"
mrs roland R.
lake worth, florida
"I have always had very good service from your technicians! I am always able to get an appointment when I need it!"
mr pawaroo P.
coconut creek, florida
mrs peredo P.
royal palm beach, florida
"My concerns were addressed in a timely and satisfactory manner."
mrs jones J.
north palm beach, florida
"The only thing that I didnt like is that they didnt call to let me know the technician was on his way and they said they woould"
mrs barbour B.
plantation, florida
betsy C.
jupiter, florida
"Chip was friendly, helpful with suggestions as well as explaining to me some of the details of the Advantage Plan."
mrs britt B.
jupiter, florida
mrs chamberland C.
palm beach gardens, florida
"He was pleasant, neat, and did a great job fixing our problem."
james C.
west palm beach, florida
"Punctual & knowledgeable"
eunice M.
boynton beach, florida
"Hopefully he did what he had to do."
mr alson A.
west palm beach, florida
"Technician was on time, courteous, very professional."
mr pacione P.
jupiter farms, florida
mr nathanson N.
boca raton, florida
"jeff was knowledgeable and friendly"
nancy P.
stuart, florida
"Good response to our zone problem"
mr klein K.
west palm beach, florida
"Technician was knowledgeable thorough and pleasant. They explained everything and cleaned up before they left."
cathleen H.
ocean ridge, florida
"Our A/C went out and we live in NY. Our caretaker contacted us and a technican was at our condo the next day as was the sale rep. We needed a complete new system ours was 8 years old. We immediately drove to Fl and withing a few days the new system was install. We also decided to do completely new duct work at the same time. The two installers, Jose G. and Edel (Evan?) were most professional and knowledgable and made a bad situation bareable. It took 3 days of work and each day they cleaned the work areas and left everything as neat and clean as possible. You have two excellent employees. This is our 3rd A/C through Service Experts and each time we were fortunate to have knowledgable and courtesy people to with with."
mrs pett P.
west palm beach, florida
"Always have such Fabulous service"
john M.
jupiter, florida
"Matt was very thorough and explained each step to his repair and maintenance. He also provided me with a workaround to stop the constant drain overflow and blockage. We have been lucky to have Matt in the past and he is easily one of Service Experts best Technicians."
mr ecker E.
boca raton, florida
"Tech knew what he was doing and friendly"
brandon M.
west palm beach, florida
"Arthur and the tech with him were quick, professional, on time and kind. Great customer service!"
william W.
tequesta, florida
"Friendly and knowledgeable."
mrs britt B.
jupiter, florida
"The scheduler sent Leon at different time window than she told me. It has been 3 days and no one has called me back to tell me how long it will be before they can get part to fix leaking sink."
mrs manna M.
port st lucie, florida
"courteous and efficient service. explained everything"
mrs reisman R.
west palm beach, florida
"Efficient polite professional"
helen B.
port st lucie, florida
mr haft H.
boca raton, florida
"Inexperience.. Superviser made me feel like he was trying to Con. me"
mr manuel M.
west palm beach, florida
mrs logan L.
lake clarke shores, florida
joan B.
palm beach gardens, florida
"fixed issue"
mrs. tutin T.
delray beach, florida
"explained and fixed the problem"
mrs onorato O.
jupiter, florida
"The tech I had is always awesome- he has worked on mu house many times and always so good"
wilma J.
tamarac, florida
"Very personable technician, also very knowledgeable and patient."
mrs gallo G.
jupiter, florida
"Matt is a wonderful technician! On a scale of 1-10, he deserves a 20!! The Britney girl who came with him should not be exposed to your customers, especially in their homes. From the time she came in my door saying 'we were late because I couldn't get my lazy ass out of bed' I was concerned. She said she was here to do 'paperwork' and consistently bullied me the whole time in an effort to sell services. She criticized me for not wanting to replace a UV bulb in a balaste that they showed me had burned wires and a blown bulb! NEVER ever again will I choose to have such an expensive & dangerous addition placed in my attic. If a unit has it as part of it, that's a different story, but the UV lights weren't a requirement, just something I was convinced I should do by your sales person at the time of my purchase. Britney even told me my home 'layout was interesting'. She said she'd been in a lot of homes in the farms and had never seen 'a layout quite like this one'!! She was very young, green and inexperienced and most of all, brazen and rude. Please don't EVER send her back into my home. SHE IS THE ONLY REASON I GAVE THIS A 5 INSTEAD OF A 10. I WANT TO GIVE IT A 1 BUT DON'T EVER WANT ANYTHING TO REFLECT BADLY ON MATT. This girl badgered me (in front of my adult daughter) 90% of the time she was here. For this reason along with the previous issues I have had with SE, NOT Matt, my next rating will reflect SE candidly and deservedly. For the record, #7 rating is for Matt; #8 rating is for Britney. #9 & #10 are for my experience thus far with SE as a company, all of the reasons have been previously shared with Matt & were shared with Britney on 7/3."
andy G.
west palm beach, florida
"the tech did a very good job ,polite and very professional"
linda B.
jupiter, florida
"when the young tech came to evaluate the temperature issue, we were made to feel like the temp couldnt possibly be off . I had to ask him to bring in a temp sensor to check to see if it was reading correctly. all of our bedrooms are hotter than listed on the thermostat. He called Lennox changed something on the main thermostat about the humitiy and said it would all be fine now- its not all bedrooms are hot- have to drop the temp to 73 to be comfortable not acceptable."
melissa F.
tamarac, florida
"They came the same day on a holiday. Very curtius. Knew the problem right away."
mr jones J.
boynton beach, florida
"knew what he was doing"
mr maxwell M.
west palm beach, florida
"I did not see the consultant but my son who was at the house told me he did a great job"
sherri B.
boynton beach, florida
"Jeff came on short notice and fixed the problem. We live in Ny so it was good he could do the work for us in Florida."
anderson K.
lake worth beach, florida
"Ontime, efficient, did not try to upsell"
thomas C.
west palm beach, florida
"Technician seemed condesending and irritated that I wanted a permanent fix to a problem that happened before just a couple of months ago."
bruce M.
fort lauderdale, florida
dr. booher B.
north palm beach, florida
"Matt very professional and went ahead with work even though one area was very hot"
letitia B.
delray beach, florida
mrs grosskopf G.
lake worth, florida
mr manevitch M.
boca raton, florida
"He totally misdiagnosed the problem! I had a second opinion come out and he found the problem within seconds because the compressor was flashing the actual code! I wasn't home so I don't even know if he took the door off the compressor to look!?!"
ms ashlee A.
jupiter, florida
"Mat is super don't ever let him go. He is very efficient and fun to talk to."
joyce B.
jupiter, florida
"On time, knew his way around, got a good report."
elaine M.
juno beach, florida
"The work was done the same day I called for which was very grateful, however, the technician did not properly advise us that a bucket should have been placed under the sink. We had not moved in yet and when we came back later that day, we found a flood under the sink in the cabinet spilling out on to the kitchen floor!!!"
andrea P.
palm beach gardens, florida
"Technician was excellent. Follow up to my phone calls to have the ultra violet bulbs replaced has been anything but easy. When I was not an advantage member and I paid for bulbs, they were always readily available and being advised consistently we needed them changed. Now having our unit well over a year, we were advised they should be changed. I called regarding them, got no reply, called and spoke with another agent and am still waiting for a reply. Perhaps it is because we are now advantage members and the cost is included that I am being given a runaround. Who do I need to contact to get this done in a timely manner? Again, the rating is not regarding the technician as he was excellent. This has to do with the logistics and common courtesy of getting the product that the advantage member needs and following thru."
ms gosdin G.
delray beach, florida
"The technician was pleasant and efficient"
susan B.
west palm beach, florida
"Scott came to help me with two employees who scammed me into buying ultra violet lights. He took immediate action to escalate my complaint. Later that day JJ came put to remove the lights and he rechecked the other workers work"
nancye S.
lantana, florida
"Allen did a great job explaining Everything he was doing I was very aware of all the costs"
mr ringelstein R.
west palm beach, florida
"Because Alex did a fantastic job and I will ask for him the next time I want or need service"
charles B.
hobe sound, florida
"Matt provided excellent service, but there is always room for improvement."
mr clavin C.
palm beach gardens, florida
mrs savage S.
palm beach gardens, florida
"Did not include home owner with adjustments being done , I told him what I needed he did this. Maybe what he did was Co secret G"
mrs wittenberg W.
jupiter, florida
"I forget the guys name but he was very professional and did a great job! Very satisfied with the work. The woman who scheduled the technician to come out to us was also very helpful and professional."
mr mislowsky M.
west palm beach, florida
"Knowledge people"
mr krauss K.
delray beach, florida
"Jesus Fernandez did a fabulous job"
sanford G.
delray beach, florida
mr johnston J.
jupiter, florida
"Fast service - Problem fixed"
charles G.
jupiter, florida
"From the phone call to the service visit everything was clearly explained and you delivered as promised."
juan D.
boynton beach, florida
mr diaz D.
lake worth, florida
"The technitian was very knowledgeable and finish the tune up vey fast."
mr zahorak Z.
royal palm beach, florida
"I like him and he is very knowledgeable"
june M.
jensen beach, florida
"James showed up on time and did an excellent and thorough job on our semi-annual AC maintenance."
norman A.
west palm beach, florida
"efficient, prompt, friendly"
katherine V.
boca raton, florida
"Efficient service."
mr mullen M.
north palm beach, florida
mrs lashinsky/ste L.
palm beach gardens, florida
mrs tatham T.
boca raton, florida
"The service was fine, but I am still waiting for the UV replacement bulb to be installed that was recommended six months ago. The consultant didn't carry the bulb on his truck and wasn't told by your office to bring one as suggested by the previous technician six months ago."
judy H.
fort lauderdale, florida
mr corcoran C.
palm beach gardens, florida
"Technician arrived in a timely fashion and resolved the problem quickly."
mr felder F.
lauderhill, florida
"Was not informed or aware of my status with the company as a customer"
ms devose D.
west palm beach, florida
"The tech (Jeff& Juan) came and removed a fuse from my unit and shut off unit on the handler. Left expose wires and made false statements that wires were burnt. I called another A/C repair found no issues that was reported. when that tech replace fuse that was taking unit begin to work"
mr thenn T.
plantation, florida
"They have always treated me great service and most of the technicians are great."
john P.
boynton beach, florida
robert T.
boca raton, florida
"Mike did a careful maintenance of my A/C. My wife told him that the A/C was running full power trying to maintain the temperature but consistently the inside temperature by mid afternoon was 3-4 degrees higher than the setting. This has been an ongoing problem and the typical answer I have gotten from many techs is that it is very hot outside. Mike actually listened to her concerns, asked some questions and then made an afjustment to the settings on my unit. We are happy to report that the A/C has been running as it should ever since."
mrs madeira M.
jupiter, florida
"10"
mrs seier S.
hobe sound, florida
mr zawawi Z.
stuart, florida
"Somewhat disappointed as we had called about AC not working on Friday evening, June 18 - SE said they would get back to us but not until 4PM Saturday afternoon at which time a motor was needed and not available until Monday. This meant we were with no AC Friday night through Monday afternoon. We have no complains concerning your service representatives who came here; they were very courteous ."
mr dominguez D.
west palm beach, florida
"Technician was on time. Very experienced and professional."
mrs cannon C.
coral springs, florida
richatf F.
jupiter, florida
"Jeffrey was excellent very through, professional I was very confident in his knowledge and skill!!"
mr collins C.
boynton beach, florida
mrs manning M.
north palm beach, florida
mr lemkey L.
palm beach gardens, florida
"Gave.us best advice yet on keeping dtain running and where to purchase home vacuum to do the job when needed."
reino B.
port saint lucie, florida
mr. austin A.
royal palm beach, florida
"Quick and professional service. I was wondering why that service didnt go towards my 2 annual maintenance"
mr chern C.
weston, florida
"called in advance. on time. nice. competent. thorough. informative"
mr kadis K.
west palm beach, florida
"Service it is always very good"
thalia A.
west palm beach, florida
mrs schrab S.
west palm beach, florida
deborah A.
pompano beach, florida
alan K.
lake worth, florida
mr nicola N.
wellington, florida
"Alex did a great job."
michael S.
tequesta, florida
"Matt is always quick, professional, and friendly."
victoria P.
west palm beach, florida
"Claude and Merrill were very professional, efficient, and took their time to explain all of my options."
mr mcafee M.
palm beach gardens, florida
scott F.
north palm beach, florida
mrs gilliam G.
wellington, florida
mrs bailey B.
west palm beach, florida
"On time completed inspection in timely manner"
mrs seyfert S.
delray beach, florida
deborah S.
delray beach, florida
"timely, efficient, professional (only reason I didn't give a 10 is because we were supposed to get a call when the technician was on his way and we didn't receive this - his knock on the door was a bit of a surprise)"
mr gildan G.
north palm beach, florida
mr deluga D.
hobe sound, florida
"I have had nothing but excellant service ever since I have used Service Experts. I have no complants or concerns."
mr morgenstern M.
pembroke pines, florida
"I had to call to see if my part was in after 2 weeks. they said it was in and made an appointment. the tech came but knew nothing about the case of custom filters I ordered and paid for. he put on of our old filters on until we recieve the new ones. the old ones are too small by 1/2 inch which caused the problem in the first place.I don't want my ew coil get clogged like the old one."
mr sweet S.
tequesta, florida
"We have used Jupiter plumbing for years. We wait 4 to 5 weeks to get a plumber to the house, we got next day service with you."
mrs jordan J.
royal palm beach, florida
"Professional, friendly and patient. Readily answer questions"
mrs kittisupt K.
west palm beach, florida
craig H.
west palm beach, florida
kelly C.
west palm beach, florida
"Our air conditioning stopped working Sunday morning.. in the late afternoon we thought we should try to see if we could schedule a repair for a Monday or as soon as possible but never imagined we could have a service tech come to our house Sunday night to fix the problem/just a few hours after we contacted SE by phone. It was a great relief to have this fixed Sunday evening; Ramon was our tech and he was very nice snd helpful."
t e L.
west palm beach, florida
mr moore M.
jensen beach, florida
"Job well done! ?? thanks"
mrs castillo C.
hollywood, florida
mrs hack H.
palm beach gardens, florida
fraas F.
hobe sound, florida
wendy M.
port saint lucie, florida
"Same day service, friendly,great technician"
carl B.
palm beach gardens, florida
"Air conditioner is only about a month old and already having issues. Original issue was they felt the compressor froze up and house would not cool. Came in a did something? and it started working. The UV Lamp in the air handler will not stay on. I reset it and it comes on for a short time and goes off. Technician was not sure why it was doing this but made a note in his service report that maybe a bad UV Lamp or Controller? Still the UV Lamp will not stay on."
mrs wright W.
fort pierce, florida
ms. lisa F.
tequesta, florida
"he fixed my A/C issue"
mrs. sienkiewycz S.
lake worth, florida
"Did a good job"
roger B.
port saint lucie, florida
"James is great, very thorough"
mr gifford G.
jupiter, florida
mr bernstein B.
pt st lucie, florida
"James O'Brien always provides expert servicing of my AC equipment. He's the best!"
mr hatcher H.
lake worth, florida
"alex tells you everything he is doing for you"
mr garcia G.
jupiter, florida
"Quick response and handling of the issue"
dr greenwasser G.
stuart, florida
"Scott is always prompt and efficient"
nestor A.
boynton beach, florida
"Technician was professional"
bill M.
delray beach, florida
"Problem solved at minimal expense"
david L.
jupiter, florida
"Chip knew what he was doing."
douglas B.
tequesta, florida
mrs ribeiro R.
palm beach gardens, florida
"He was very helpful"
mr beyersdorf B.
juno beach, florida
"No written estimate"
mr angella A.
boca raton, florida
mrs hernandez H.
palm beach gardens, florida
"Service gentleman knowledgeable personal and respectful"
jay K.
west palm beach, florida
"Alex was professional, knowledgable and engaging. Mostly, trustworthy. Office staff excellent, too"
joe L.
oakland park, florida
amanda S.
north palm beach, florida
"Tech was great and efficient"
mrs smith S.
vero beach, florida
"Called to tell me he was running late"
james Y.
boynton beach, florida
"Carlos was very professional."
mr brockway B.
west palm beach, florida
mr fendelman F.
lake worth, florida
"The tech was friendly and informative"
mr haley H.
juno beach, florida
"On time, polite and efficient"
nelly M.
delray beach, florida
"Very good and helping technician"
mrs corcoran C.
davie, florida
glenn G.
lake worth, florida
john M.
jupiter, florida
"Good communication, confidence."
mr trites T.
hobe sound, florida
jaquleine E.
palm beach gardens, florida
"Arrived when scheduled, masked and with shoe booties. Each tech was very professional and knowledgeable."
mrs kaminski K.
north palm beach, florida
"Always prompt, efficient, knowledeagable, and courteous service"
mr danenberg D.
palm beach gardens, florida
mr novicoff N.
boynton beach, florida
"Service on time, prompt and efficient"
wilder W.
lake park, florida
"Great job, here within a short period of time"
dr kothari K.
palm beach gardens, florida
"Quick response"
michelle B.
lake park, florida
"They were great."
mrs clarke C.
jupiter, florida
mr. cococcia C.
jupiter, florida
"The tech was very helpful"
mr. zacharia Z.
palm beach gardens, florida
"??"
mr lippman L.
pembroke pines, florida
"Professional, thorough, competent and polite"
mrs hernandez H.
palm beach gardens, florida
"tech was knowledgeable friendly and was respectful worked clean"
richard G.
boynton beach, florida
mr rodriguez R.
port st lucie, florida
mr spazante S.
boynton beach, florida
"Very professional and personal. Arrived very fast for a same day emergency"
jesse G.
boca raton, florida
jeff S.
wellington, florida
"Merrill saved the weekend by coming by on a Friday afternoon when my normal (old) AC contractor told me it would be Monday."
mrs newman N.
lake worth, florida
"They seemed to know what they were doing."
mr koryl K.
jupiter, florida
mrs davis D.
hobe sound, florida
"the plumber did the free check up and answered my questions."
mr norris N.
boynton beach, florida
mr norris N.
boynton beach, florida
howard S.
palm beach gardens, florida
mr kelley K.
palm beach gardens, florida
mrs bryant B.
greenacers, florida
"We had no issues with the service performed by the technician. My lower rating is getting the appointment. I called On Sunday evening around 8pm and was informed that the earliest appointment was 12-2 on Monday."
corinne K.
boynton beach, florida
"the service was done with knowledge. Wore his booties and mask."
ronald S.
boca raton, florida
"good service, on time, very professional"
mrs plescia P.
palm beach gardens, florida
"excellent customer service"
david T.
boynton beach, florida
diane O.
delray beach, florida
mr mills M.
port st lucie, florida
"Personnel"
mike G.
oakland park, florida
"John was very accommodating. Answered all questions. explained every thing clearly."
cheryl D.
west palm beach, florida
mrs joseph J.
west palm beach, florida
"Alex, is awesome, knowledgeable, professional, pleasant , For Years, I always request him to service the AC unit."
mr trefts T.
west palm bch, florida
"Prompt efficient service"
laurel A.
palm beach gardens, florida
"He arried on time and explained to me exactly what he did and why"
mr magnuson M.
coral springs, florida
"every time we had a problem which is few, service experts has always provided good service to fix the issue until we were satisfied....."
gary S.
palm beach gardens, florida
"did a great job and explained things as they were going on"
jack B.
stuart, florida
yvette C.
west palm beach, florida
"THE TECH WAS VERY KNOWLEDGEABLE, PROFESSIONAL AND COURTEOUS."
david V.
boca raton, florida
"Got here quickly and fixed problem"
harold G.
hypoluxo, florida
"Service person was on time, pleasant, courteous and apparently very knowledgeable.."
mr poirier P.
stuart, florida
"Quik service, recognized complexity and sent appropriate personnel."
lorna S.
weston, florida
"The coolant had to be replaced because of a suspected leak in a unit manufactured in 2018. I had stopped the payment for the unit because of the incompetence & headaches with the installation & I shouldve insisted that the unit was removed from my house. Its been one incident after another, now having to pay for coolant for a new unit! This is not a reflection of the service provided by Mr Garcia but I would never recommend Service Experts."
mr grasso G.
jupiter, florida
"Alex was professional, efficient and a pleasure to have in our home. He is an asset to your company."
mr burt B.
greenacres, florida
ricardo T.
doral, florida
"Technician was very efficient on performing maintenance and explaining benefits for what he was doing. It was important since for the first time I had a cleaning procedure like he performed a vacuum cleaner pulling the water from the pipe when he put like 2 gallons of hot water in the machine."
mrs labovitz L.
palm beach gardens, florida
"Exemplary in all respects"
nancy P.
stuart, florida
"Easy scheduling, technician contacted me with arrival time, technician knowledgeable and efficient."
dale & lillie J.
wellington , florida
"Alex is very knowledgeable and thoroughly explains what he needs to do."
mr lux L.
greenacres, florida
"Jeffrey was polite, patient and took time to explain things. He did not seemed to be rushed and was methodical going about his work."
robert C.
jupiter, florida
"Gave me excellent advise on maintaining my AC unit well."
mrs mcginnis M.
sunrise, florida
"Sergio was very helpful and answered my questions."
mr thenn T.
plantation, florida
"Response time was good and Technician was great. Checked a couple of things and knew exactly the problem. Temporarily fixed problem and said I needed a leak check done and put it on service sheet. Have not heard from anyone about when???????"
mr barger B.
lake worth, florida
"Technician fixed problem then checked out whole system."
eddy M.
wellington, florida
"Timely for a Sunday, diagnosed the problem quickly and fixed it"
ricardo R.
west palm beach, florida
"High pricing, not client oriented."
mr hurd H.
jupiter, florida
"It broke again less than 48 hours later, and another company fixed it! This was a scam and I requested refund and reported to Better Business Bureau. They tried to jam a new AC down my throat for $10k. Told me current one could not be fixed! It has been fixed now for a month by ONE visit from another company. I AM STILL WAITING FOR MY REFUND CHECK!!"
mrs gagnon G.
wellington, florida
"Our control pad needs to be replaced. It keeps giving us messages about high humidity and not being able to connect device. The technician said the system is working correctly but the control pad isnt. Instead of offering to replace the pad (we are under warranty), he said to ignore the messages."
anthony D.
tamarac, florida
"Alex is very informative"
mrs mizrahy M.
tamarac, florida
"the service rep is a very nice pleasant person, very knowledgeable , very respectiful of the house ( wore booties on his shoes) . I felt very comfortable when he was there."
mr broder B.
royal palm beach, florida
"personally saw degradation in units"
mrs wallace W.
lake park, florida
"Corrected problem"
david H.
wellington, florida
mrs ruiz-diaz R.
greenacres, florida
rick H.
hollywood, florida
mrs lawrence L.
tequesta, florida
"It was a very complex job -- a shut off valve hidden in the back of a bedroom closet behind the water heater! The technician was not prepared for that - but did a remarkable job of replacing the valve without removing the heater - and while dealing with complications from the management about shutting off the water! He's both a skilled tech - and a patient diplomat!"
mr bromfeld B.
boynton beach, florida
"Excellent work and prompt."
mr dodson D.
boca raton, florida
brian A.
jupiter, florida
"Tech was very knowledgeable and fixed the problem"
mrs andreu A.
delray beach, florida
"Very caring , I have a specific concern, gave attention to every detail . Provided me options. Even possibility to have payment plans. He has been to my house before and remembered my sep up and needs."
mrs brugger B.
boynton beach, florida
"Fast service- efficient tech"
catherine S.
west palm beach, florida
"very helpful in explaining what he was doing"
mr wald W.
palm beach gardens, florida
"A technician came out the same day and was able to fix the problem and get our air conditioning working again."
mr grison G.
wellington, florida
"Perfect service"
ms perry P.
boynton beach, florida
sanford G.
delray beach, florida
job S.
jupiter, florida
"Everyone cares and it shows !!!"
mr brown B.
lake worth, florida
"x"
mrs marmorstein M.
delray beach, florida
"I've been with Service for over 26 years and have purchased 4 air-conditioners over the years. Best decision I've ever made."
robert G.
jupiter, florida
"very good job"
lawrence B.
boca raton, florida
mrs boergerhoff B.
tequesta, florida
"Outside unit wasnt installed properly and stopped working 4 days after installation"
mr koff K.
palm beach gardens, florida
"a man came and I showed him the work to be done. I never heard back for the cost estimate as promised"
mrs little L.
lake worth, florida
"He was friendly and very efficient."
mrs battershell B.
hobe sound, florida
"All people were very knowledgeable."
mr strickland S.
vero beach, florida
"courteous prompt expert"
bushrod T.
wellington, florida
"I love the peace of mind knowing repairs, parts, labor, and maintenance are covered by the low monthly payment. If my A/C goes out, you come same day and fix it. Very knowledgeable, professional and friendly techs. Thanks!!!"
mr. zrinscak Z.
west palm beach, florida
"provided me complete summary of issues and opportunites based on codition of equipment"
patricia K.
delray beach, florida
mr lurie L.
west palm beach, florida
ms hartson H.
jupiter, florida
allan R.
boca raton, florida
mr blackburn B.
tequesta, florida
"Quick, polite service"
luke L.
west palm beach, florida
"Excellent communication, on time, friendly/knowledgeable technician"
mr gover G.
delray beach, florida
"I was not there but it sounds like he did a thorough service as my neighbor was there during the service process."
ted Z.
coral springs, florida
"Experience technicians. Good and clean service."
mrs nierenberg N.
palm beach gardens, florida
jenny S.
west palm beach, florida
"Ramon was on time, very professional and delivered excellent service."
mrs ribeiro R.
palm beach gardens, florida
"Very nice man. Did a great job"
mrs fraites F.
west palm beach, florida
"Vincent was very professional - and a nice person, too."
joyce M.
palm beach gardens, florida
sonny S.
west palm beach, florida
"The techs did an excellent job and got my ac running in short order. They figured out the problem and remedied it promptly."
raymond financial F.
delray beach, florida
"JUST BECAUSE OF TIMING"
mrs smith S.
port st lucie, florida
"great service"
terry + margie M.
palm beach gardens, florida
"Scott Goodbread was sent to us quickly, AC inoperable after float switch accidentally dislodged, twice in 6 weekshad been placed in awkward tight position in crowded floor area of garage. He was personable, and very helpful immediately seeing the situation and understanding the problem and had a solution to it, involving installing a flat switch system that was mobile-linked, but importantly did not attach to unit in a vulnerable spotwe were concerned that when AC shuts down if switch dislodged, this means an urgent service call, that costs the company an unnecessary visit! We have a service contract, but it shouldnt be abused for a switch that is ill-placed. Scott installed, checked, then linked us to mobile App, all while listening to our concerns, and was a very experienced technician to have solved this problem. Thank you for sending him today, a great job done well. Margie and Terry McMullen, PBG, FLorida"
mr ryan R.
west palm beach, florida
"PRICED FAIRLY, REPAIR DONE PROMPTLY"
mrs bilquin B.
jensen beach, florida
howard K.
lake worth, florida
mr eric R.
parkland, florida
"Respectful, honest, know their product."
mrs klemm K.
boynton beach, florida
"They did what they were supposed to do but I dont appreciate them trying to sell stuff all the time. They have been told we will replace the a/c when it dies. Not interested in monthly payments forever. You had already checked the water heater and they told me that you now do plumbing. That is fairly new. I dont like people to try and sell products that I dont want. Please just come and do what is needed for the a/c. That would be greatly appreciated."
maria B.
hollywood, florida
"Very professional and great service"
mrs. corine W.
jupiter, florida
"Service was as expected. Additionally, all questions answered."
mr fleisher F.
delray beach, florida
mr brooks B.
north palm beach, florida
"Tech Jeff J. Very knowledgeable in solving problems & helpful."
mrs fraites F.
west palm beach, florida
"VIncent did a good job, was pleasant and polite"
mrs rowlinson R.
west palm beach, florida
"This is the second time I had the privilege of having Alex as my service technician. He is extremely professional, extremely knowledgeable and I would have to say an asset to Service Experts. He is one of the reasons why I called to reschedule my annual tuneup and requested him for the appointment."
dr dardano D.
boca raton, florida
"no hassle"
mrs davis D.
hobe sound, florida
"the check up went well."
genevieve A.
loxahatchee, florida
"Ramon fixed the problem, even though I am not completely satisfied with the A/C unit. I have had several problems since the unit was installed 1/24/2021. I went without A/C for 4 days because the unit wouldn't cool. It didn't pass the first inspection & on the 2nd inspection the inspector told me that I would be without air in a couple of days, which I was! Ramon has been to my home at least 3 times to correct problems."
mr gans G.
jupiter, florida
mr katz K.
jupiter, florida
"Arthur is very professional tech and we are pleased by his job done."
dr ratner R.
palm beach gardens, florida
aristides M.
jupiter, florida
"Tech was friendly, efficient, and knowledgable"
ms lalla L.
lake park, florida
"He answered all or other questions which all service men do not feel obliged to do. He was pleasant, on time, courteous and responsible without asking."
mr hirsch H.
palm beach gardens, florida
"On time, polite and friendly. Good at his job if I was an expert!!"
mrs garleff G.
west palm beach, florida
mrs bria B.
jupiter, florida
"The team worked tirelessly in the heat to get the job done. They were just amazing and much appreciated."
mr itriago I.
weston, florida
ernest G.
jupiter, florida
"Excellent installation and cleanup"
mary M.
hypoluxo, florida
"Alex is the best. We are confident in his ability, honesty, and concern for his customer."
mrs. mary M.
hypoluxo, florida
"ALEX ALEX ALEX"
mary M.
hypoluxo, florida
"Alex does it all!"
mrs see yuen Y.
tamarac, florida
"He explained what he was about to do and after he completed what he did he explained what the check off items referred to. Very efficient, pleasant and knowledgeable"
mr smith S.
west palm beach, florida
"Scott most qualified and customer friendly"
mrs shawe S.
palm beach gardens, florida
ms confino C.
west palm beach, florida
"The technician arrived when expected and quickly had the circuit board replaced, the A/C working, and the thermostat squared away."
mrs scordato S.
boynton beach, florida
"He made sure that my line was free if the clog. Other technicians have not spent that much time to ensure it was clear"
mrs. dahl D.
west palm beach, florida
"Timely, courteous, thorough"
mrs house H.
pembroke pines, florida
dr streichenwein S.
west palm beach, florida
"I have known my technician, Alex, for a long time. He is excellent at what he does. He is always ready to explain what is going on with my A/C. He is pleasant and personable."
mrs chamberland C.
palm beach gardens, florida
"Came right away. Found the problem and fixed it"
mrs mizrahy M.
tamarac, florida
"very pleasant , clean , knowledgeable"
mr salivar S.
palm beach gardens, florida
"He explained what he was doing and carefully fixed the problem."
mrs davidman D.
palm beach gardens, florida
mrs. bettyjane Z.
royal palm beach, florida
"Alex is an excellent service tech. He is knowledgeable and he always does a professional job."
sergio S.
davie, florida
"First service was quick. Tech arrived when he said and got the A/C working albeit with a temporary part"
mr leys L.
pompano beach, florida
"Technician was very professional and answered the questions I had."
mrs eger E.
palm beach gardens, florida
"The hot water heater did not work. It was repaired the following day but the timing made us miss an important appointment. The A/C installation was just okay because it wasnt running until the plumber for the water heater helped. All of the technicians were very friendly and professional."
mrs casey C.
greenacres, florida
"They were very helpful"
ms rozinsky R.
delray beach, florida
lindsey T.
jupiter, florida
"Jeff was great...he has been for the 10+ years that we have been using him from H and N, but this visit with Service Experts was much different and we won't be returning in the future. Having a sales rep at the visit was awkward, especially when she would overshadow Jeff in communicating with the pushy sales pitch. Plus, our original appointment had to be rescheduled and we were told that it would be 59 for the visit and then she told us that it was double that for both units, which was never disclosed to us."
mr garcia G.
boca raton, florida
mr gaudio G.
jupiter, florida
"Responsiveness and thoroughness"
mr zahorak Z.
royal palm beach, florida
"He is the best"
gina R.
hollywood, florida
"Very expensive service call."
mark M.
jupiter, florida
"Jeffrey was professional, clean, and efficient."
mrs barbera B.
hobe sound, florida
"Matt is always thorough and professional!"
linda S.
west palm beach, florida
"Same day service, $20 cheaper than all others."
mr. schwartz S.
palm beach gardens, florida
mrs harris H.
tequesta, florida
"explains well, is knowledgeable and answers questions; very professional"
mr novicoff N.
boynton beach, florida
"very prompt service,,,within a half hour of my call"
james E.
jupiter, florida
"Professional nice and proactive and I dont usually take the time to fill out surveys"
mr elsinger E.
boca raton, florida
mrs fearnley F.
boca raton, florida
"John spilt water in laundry room which wet carpet and went under was machine. He denied it though insisted hed sop up the rug. After he finished, I looked under washer where there was a large puddle on my NEWLY installed plank flooring. It would have damaged it Id i hadnt seen and wiped it up. I made sure that my washer is not leaking. That carpet and floor was dry on his arrival. Plus I saw water drips on front of washer. I think he had used a large plastic bowel that I had on floor as it was in the sink. I would have held your company responsible if it had damaged the floor. That was not right for him not to own up to it. So glad that I looked under the wash machine. Shame on him. Now I have a res light on my thermostat for Lennox unit ??"
greg S.
pt st lucie, florida
"Complete liars, tried to tell me that my 2 year old system was trash and then attempted to get me to sign up for some kind of lease at $400 a month. Then I called a different company and all it was, was a bad switch."
mr math M.
jupiter, florida
"The technician did not vacuum out the line and I had asked him to pour some line cleaner, which did not do. Other than that, he was a nice and courteous tech."
galen V.
brunswick, maine
"The installation looks very good. Installers were a little messy on the carpet but we can clean it. Time will tell if the continuing operation and service is as promised."
gerry G.
north palm beach, florida
"They were on time and completed the task in a timely manner."
mr scharkopf S.
tequesta, florida
"The service tech told me most likely get our motor blower replaced within 1 to 3 days. Its been a week and we still dont have AC up and running! No one in management calls you back when they say they will and they genuinely make us feel like were not a priority."
ravi V.
palm beach gardens, florida
christine H.
port st lucie, florida
"Nick was very helpful, explained everything to me and gave me tips for maintaining my AC"
mrs macpherson M.
west palm beach, florida
"technician listened to me concerns regarding broken door and said it would be corrected. Tecnician was very professional."
mrs blanco B.
delray beach, florida
"Alex is the best technician we have"
mrs paradiso P.
weston, florida
ismael V.
jupiter, florida
"I had a contract with ECM. I called ECM for service on Saturday but they couldnt come till Monday. I googled and found Service Experts who come to my house within the hour. I now have a contract with Service Experts."
shirley J.
lake worth, florida
"Because I think your technicians jacked the price up. I have gotten seven estimates and your company came in 5,000 higher than my lowest estimate. And over 4,000 higher than the highest estimate."
jenny S.
west palm beach, florida
"Ramon did a great job."