mr lamonica L. oakland park, florida May 20, 2022 "As usual, highly professional from calling for an appointment to performing the work needed to keep my A/C in tip top shap."
carolina S. riviera beach, florida May 19, 2022 "The technician came same day when we called and solved the problem efficiently and effectively."
anita M. north palm beach, florida May 19, 2022 "Very professional. Got here - went right to work - and successfully completed the job. Excellent team"
nancy R. palm beach gardens, florida May 19, 2022 "Service tech was on time, professional and knowledgeable."
mr tikotsky T. hollywood, florida May 19, 2022 "Terrible service, will be hiring people to leave bad reviews and dispute charges on my credit card"
anderson A. jupiter, florida May 17, 2022 "Service rep was very knowledgeable, on time, polite, very helpful answering my questions and was clearly an expert about the unit."
mrs bestwick B. indiantown, florida May 17, 2022 "Tech was friendly, helpful and was able to diagnose and explain the issue in a way that was understood."
mr soni S. jupiter, florida May 17, 2022 "Technician Didnt diagnosed the issue. Still error code kept coming and water was dripping in drain tray. Technician didnt mention anything about clogged drain pipe but mentioned that if lights are old and each cost 200 dollars We cleaned clogged drain pipe next day which resolved water hitting drain tray."
mr gallagher G. lake worth, florida May 16, 2022 "The service tech was great ! He explained everything, and was very courteous !"
mrs abernethy A. north palm beach, florida May 16, 2022 "ontime,friendly,neat,efficient, arthur handled the checkup and reported no problems."
mrs tesorero T. jupiter, florida May 15, 2022 "Quick , on time, knowledgeable, friendly and could understand him."
matsuda M. palm beach gardens, florida May 15, 2022 "Braking ceiling after cleaning is not good. Also on the floor Dropped paint here there."
ron P. jupiter, florida May 14, 2022 "My attic has been refinished. Tech had trouble blowing out the drain line. He blew it out in reverse blowing out white algae over a 10 foot square area of my attic which he did not clean up. Now this algae is stuck to every thing in the area.."
mrs nye N. palm springs, florida May 14, 2022 "On time, courteous, answered questions, did not rush."
blandine J. miramar, florida May 14, 2022 "Had to call in twice and still did not receive any visit ir service."
david S. port saint lucie, florida May 14, 2022 "Technician kept us informed. Friendly and answered all our questions"
adrienne P. lake park, florida May 14, 2022 "Excellent & well done service job told by my tenants. ??"
joe A. west palm beach, florida May 13, 2022 "Your tech Jeff Johns is an excellent tech. Your tech Jeff Johns is a very good tech. Gave good answers to my questions."
mr panfil P. lake park, florida May 12, 2022 "I don't think the tech checked the capacitor or the refrigerent, he was done too quickly and no gages visible. And I did mnot sign the work order."
james S. canal point, florida May 12, 2022 "Lawrence has serviced my equipment for many years and always goes above and beyond to do the best job possible."
sandra V. west palm beach, florida May 11, 2022 "He did everything needed to resolve our inspection issues and was very friendly and helpful during the visit."
alan L. west palm beach, florida May 10, 2022 "Quick response to problem. Given diagnosis. Took at least temporary care of the problem. Plan follow up."
edwin L. belle glade, florida May 10, 2022 "Zach always does a thorough job and takes the time to answer all of our questions."
mrs hughes H. lake worth, florida May 10, 2022 "Excellent service as always. Never worry about a problem creeping up with your crew at the helm!"
mr lemkey L. palm beach gardens, florida May 09, 2022 "Scott helped on.trouble shooting, thermostat equipment limitations, and WI-FI connection in a professional manner."
rebecca A. vero beach, florida May 09, 2022 "He was knowledgeable and efficient, gave good advice and other services for me to think about.. like a new duct work"
mr schwartz S. palm beach gardens, florida May 08, 2022 "BRIAN, Was courteous, respectful and extremely knowledgeable. I was comfortable and felt no pressure as I have in the past. He went about his business and did his job."
mrs benavides B. palm beach gardens, florida May 08, 2022 "James Obrien arrived promptly and was very knowledgeable about the equipment ."
mr vaughan V. west palm beach, florida May 08, 2022 "very professional, polite technician who seemed to actually care about the solution without trying any scare tactics."
mr lewis L. palm beach gardens, florida May 07, 2022 "Technician was able to access problem quickly and efficiently. He then explained what need to be done and quoted me a very reasonable price."
mr goodell G. jupiter, florida May 07, 2022 "Prompt and professional service, responding clearly to all concerns I had."
peter L. north palm beach, florida May 07, 2022 "THey showed up right away, diagnosed the problem and were able to fix it in a reasonable amount of time considering the supply chain issues."
mr mejia M. lake clarke shores, florida May 07, 2022 "Thermostat is still not working properly. The thermostat may need to be replaced as per our Service Agreement. Please notify the local shop to return and correct this matter. Thanks"
mr barger B. lake worth, florida May 07, 2022 "Tech knew problem immediately however we never received the promised email outlining the service given."
mrs swartout S. north palm beach, florida May 07, 2022 "The tech was polite, answered questions, and worked hard on 2 units on our roof."
pamela M. port st. lucie, florida May 06, 2022 "The consultant was very friendly and professional. He was very knowledgeable and answered all our questions in a way we could understand."
gloria G. west palm beach, florida May 05, 2022 "For some reason I put my AC filter in backwards. The service representative kindly explained to me how to put it in and which way air flows."
ms confino C. west palm beach, florida May 05, 2022 "Technician arrived on time and was able to quickly address the service issues that needed to be taken care of."
kelly C. west palm beach, florida May 05, 2022 "I think his name is Scott. He was prompt, polite and thorough, and offered a solution to the fact we needed our unit serviced almost every five weeks (the unit itself is only five years old, it's an issue of the drainage and how it goes through our house). If what he did this last time doesn't work, he suggested we may need a pump. I appreciated hearing a solution because it doesn't seem normal to need service this often on a unit only five years old."
j3m E. lake worth, florida May 05, 2022 "First they lied to me and told me we were the technicians next call. When the technician got there he wouldn't fix it because he claimed it wasn't installed properly and blamed it on something unrelated to what was actually wrong with the AC"
richard P. west palm beach, florida May 04, 2022 "They were hard workers, installed everything in the time frame. Just had to have them back to clean up the attic a bit but very satisfied with the overall job."
mrs talbott T. lake worth, florida May 04, 2022 "Technician walked us through the complicated steps to replace our electrostatic filter. Very polite and helpful."
mr nealis N. royal palm beach, florida May 02, 2022 "Ever since meeting Ramon he has been the upmost helpful and respectful. He is very knowledgeable and not pushy. He always has had my best interest unlike most a.c. people I have used before"
mrs franko F. palm beach gardens, florida May 02, 2022 "fied the problem. efficient. knowledgeable; professinal"
mr panfil P. lake park, florida May 02, 2022 "I do not think that he checked the refrigerent or the capacitor."
mr shusterman S. coral springs, florida May 02, 2022 "Machine froze over the next day. Was working fine till he dealt with it"
mrs castillo C. hollywood, florida May 02, 2022 "Very professional and took the time to explain what I needed to do."
depkon D. palm beach gardens, florida May 02, 2022 "I told you exactly the type of breaker required as stated by the inspector and the service tech had the wrong breaker. So you have to come back again, which means I have to take off work again."
mrs stotsenburg S. jupiter, florida May 01, 2022 "I did not give 10 because I think the technician should have used a drop cloth while replacing a coil. We have wooden floors."
jeff R. boynton beach, florida May 01, 2022 "You were 1 of 3 contractors I have visited. Your "Expert" was the only one that said their are NO air handlers that would fit in the space my current unit is installed. WRONG!"
mr clark C. jupiter, florida May 01, 2022 "I was told that Service Experts did not plan to honor the 10-year parts and labor warranty that I received when I purchased the air conditioner."
ms milligan M. boynton beach, florida April 30, 2022 "The young was very nice and seemed to know what he was doing. Only time will tell as I had no known problems and this was semi annual maintenance and renewal."
mswestbrook W. west palm beach, florida April 30, 2022 "Scheduling and A/C Tech (Scott) were curteous and professional."
mrs kittisupt K. west palm beach, florida April 30, 2022 "He was very prompt and did all the maintenance on the AC unit. He even remembered to clean the AC vent which requires a large ladder and did the best he could at cleaning it."
mrs price P. lake worth, florida April 30, 2022 "I had Zack Simons and he was great. Please send him again."
canal baptist ch C. canal point, florida April 28, 2022 "Your office continues to have scheduling issues. They also bill me for service that had not been provided yet. Scheduling and billing is terrible."
paul V. palm beach gardens, florida April 28, 2022 "Matt was very professional and pleasant to speak with."
tim A. west palm beach, florida April 28, 2022 "The service tech was professional. He heard my concerns and fixed the issue. Very please!"
gerald O. jupiter, florida April 28, 2022 "Service Experts set up the appointment efficiently; called ahead prior to arriving; showed up on time; and fixed the problem I was having with the Nest remote thermostat."
mrs august A. north palm beach, florida April 28, 2022 "1. Claude promised me filters and never delivered 2. Paid for more expensive service contract and had to pay extra 3. Tried to upsell me on a product without telling me the name or what I would get 4. Can I get my money back on my service contract? If so, please send me a check"
mr sadowski S. palm beach gardens, florida April 27, 2022 "Smart, personable, shared information on how he went about his work."
mr kinn K. delray beach, florida April 26, 2022 "Technician was prompt, thorough and nice to work with."
mr pagano P. west palm beach, florida April 25, 2022 "I have used Ramon Hurtado for about 2 years and he knows my unit and he always provides exceptional service."
mrs nyhan N. delray beach, florida April 25, 2022 "The service was good as usual but what I did not appreciate was the heavy sales pitch for a coverage I couldn't afford and telling me that I would be getting a new AC when my warrenty won't be up for 4 more years!!! Also I was told that my water heater was overdue for a change and that it might leak at any moment and flood the house. I was told that the Armour contract I just renewed with you for a year was not going to be offered anymore. Also I was high pressured to but three packs of your filters which would last for 12 months. God knows I might not last for 12 years!!!!! I've had my service with you for many years and I had no complaints. I almost cancelled my contract with you and if this ever happens again."
mr curtis C. palm beach gardens, florida April 24, 2022 "The technicians are very nice and prompt. Love the A/C equipment as it is very efficient and has saved me a lot on my electric bills."
mr weiller W. delray beach, florida April 24, 2022 "your representative on time, very good communicator, and did an excellent job, as best as I can determine"
henry L. west palm beach, florida April 23, 2022 "Installers did not speak English well and could not communicate about the job. Didn't follow request about shoe covers and keeping mess to a minimum. Left carpet uncovered and stained with equipment."
mr millar M. hobe sound, florida April 22, 2022 ""Service" as provided by the techs who came to my home was the normal high standard. The explanation of the Advantage Program "details" by the tech and sales rep who came and closed this "service" program with me - not so much."
austin A. palm beach gardens, florida April 22, 2022 "Upsold on new AC system, in my opinion. Once price settled on and traditional purchase determined, still was listed as part of Advantage Program and was turned in to collections!! Requested call back from initial sales contact to get any contract info that I may need and never got call back. Advantage Program customer service person was very rude and unprofessional. Did not even try and empathize with my frustration."
robert B. west palm beach, florida April 22, 2022 "The technician knew what he was doing. He answered my questions with no problem at all."
mr hirschhorn H. boca raton, florida April 22, 2022 "The technician did his job. Solved my problem, was courteous and professonal."
jacob G. west palm beach, florida April 21, 2022 "Your tech Zack was a credit to you organization, he showed up on time and was able to quickly diagnose an intermittent problem and get the system up and running. Very impressive!!"
carole D. boca raton, florida April 21, 2022 "Everything went smoothly. A large part of my 10 rating is due to my technician, Jeff Johns. He is an asset to your company and I would always ask for him again."
robert S. boynton beach, florida April 21, 2022 "Tech was very professional,knowledgeable and respectful too all my needs."
tony G. sunrise, florida April 20, 2022 "While the technician did its work properly and was respectful, I think the customer service reps were a mixed bag. I spoke to different reps and never received the same answer. More specifically, regarding the Priority Plus free membership. Your website shows it as being free by just signing up for it but one (rude) rep told me that I have to pay $10 a month. Another rep told me that the billing department needed to complete the sign up process. One rep told me that the technician will sign me up but when I mentioned to the technician about the program to waive the trip charge, he stated that there's not a free program to waive the trip charge. In conclusion, the experience was and remains confusing due to not having a constant response from the employees. I have also called multiple times to speak to the billing department about getting the trip charge refunded. This was suggested by one of your reps, whom also stated that the technician should haven't charged me the $99 trip fee on the first visit because of the Priority Plus membership. As of today, I still haven't received a call back to at least explain the situation and every time I call, the reps are reluctant to pass the call to the billing department. Therefore, I cannot provide a positive opinion on the whole experience and do not feel encouraged to conduct business in the future. Best of luck."
mrs mahar M. north palm beach, florida April 20, 2022 "Matt is a very knowledgeable personable individual. It is ONLY because of Matt that I have renewed my maintenance contract with Service Experts. I am NOT pleased with Service Experts response to calls for repairs."
carol G. boca raton, florida April 19, 2022 "The tech arrived on time and completed the job quickly and efficiently"
steven M. hypoluxo, florida April 18, 2022 "As always (for the past 20+ years), Service Experts performed an outstanding semi-annual tune-up on my HVAC; that's why we keep coming back to them for service.......for more than twenty years now."
mr gardner G. west palm beach, florida April 18, 2022 "Interacted with a tech, a salesperson, and then two installers of a new unit. All of them did a great job. My only negative is that when I first called for service at 2:30 pm on 4/14/22 I was told someone would be here that day. I called again at 6:30 pm and was told I would still get someone here that day. I would have appreciated a call from dispatch or a tech stating that a tech wouldn't be available until the next day. Communication makes for better customer satisfaction. I was told the techs worked until 9 pm and I sat at home from 2:30 pm to 9 pm without anyone showing up or any informational call.."
michael R. palm beach gardens, florida April 18, 2022 "I called Service Experts for an emergency condition with my Air Conditioning. I was a a first time customer. They not only were able to send technicians in under two but they sent two of the best men I have ever had service my air conditioning saystem. I immediately signed a service agreement with them."
steve F. royal palm beach, florida April 17, 2022 "Jason was extremely knowledgeable, and determined the problem right away. Hes a tremendous Positive asset to Service Experts, and you should do whatever it takes to keep him!"
mrs bilquin B. jensen beach, florida April 17, 2022 "Because of the technician: Merrill Sizemore, professional, knowledgeable, friendly, and courteous!"
bob Y. juno beach, florida April 16, 2022 "Jeff was very professional and offered suggestions weve not had before."
mrs courtney C. north palm beach, florida April 16, 2022 "Spent the time necessary to be sure everything was operating well. Very thorough and explained everything"
joyce B. jupiter, florida April 15, 2022 "very professional and considerate that we had a very sick person in the house"
mr najem N. tequesta, florida April 15, 2022 "Your guy was pushing during the whole time to sell the monthly plan which I was NOT interested at all, all I want is to BUY a system and pay cash for it"
robert A. boca raton, florida April 15, 2022 "He didnt use any cleaner to clean the drain pipe only hooked up a vacuum which surprised me because other service techs used vacuum and chemicals."
randy/connie J. north palm beach, florida April 14, 2022 "Professional, cordial, polite kno about work"
mr bonin B. boca raton, florida April 14, 2022 "the installation of the plenums was very good, but they did not secure the drain hose properly and later in the day water started dripping from the ceiling and another technician had to correct it."
mr weinberg W. delray beach, florida April 13, 2022 "Tech ok,however overall I give service experts an overall 5.ask jay for explanation."
mrs zak Z. port st lucie, florida April 12, 2022 "Friendly, explained certain aspects of job to me, personable."
mr kelly K. oakland park, florida April 11, 2022 "1. I booked the call for Thursday so that I could have the Tech that I requested- Brian. This was confirmed by the booking person, Nathalie. Brian never showed up! 2. The call was booked for a window of 12-2pm. At 2:40pm, the Tech arrived. 3. The Tech never called in advance to let me know he was running late. 4. The Tech did the exact same thing for my other property in January- also on a maintenance plan. He never showed up on the appointment day. I was then forced to re-book another Tech for another day. I reported the problem. However, the problem persists."
mr ringelstein R. west palm beach, florida April 10, 2022 "Repair was completed quickly and proper way,the technician knew what he was doing."
mr spence S. s palm beach, florida April 10, 2022 "Allen is always on time and explain everything clearly and always pleasant."
mrs stotsenburg S. jupiter, florida April 10, 2022 "Two people arrived and most of the time was spent telling me why I needed a new air conditioner rather than how I might fix the one I have which had not given any problems this year"
james V. boynton beach, florida April 10, 2022 "Always on time and technicians are very knowledgeable and helpful"
caroline V. west palm beach, florida April 09, 2022 "Vincent was efficient, polite, knowledgable, and worked quickly."
mr friedman F. jupiter, florida April 08, 2022 "arrived on time told us what he did told us what he found with the unit very informative"
nelly M. delray beach, florida April 08, 2022 "He was courteous, and explained every step of the process"
mr langfelder L. wilton manors, florida April 08, 2022 "Mike Garcia is a professional He knows his job well efficient pleasant to deal with on t"
mr errico E. port st lucie, florida April 08, 2022 "Have had a contract since you installed my unit, now being told my service contract benefits are being reduced . I will now have a contract that covers a 15% discount and 2 maintenance visits per year. For the last 3 years Ive been sent incorrect benefits included in service program and when I questioned it again this year was told its a printing error, same excuse every year but same issue each year, makes no sense!!! Your updated maintenance agreement is useless and over priced for whats being offered!!! Shame on you!!!! Pay your techs so they dont try and hustle your customers with useless services and a lack of caring about the customer versus making an extra buck!!!"
tony C. hypoluxo, florida April 08, 2022 "On time, quality service. No pressure to sign up for programs"
mrs levin L. tequesta, florida April 08, 2022 "Scott is very professional. He explains what is happening. A pleasure to deal with"
james H. pembroke pines, florida April 07, 2022 "Mike was, as usual, completely professional and did a great job"
mrs burke B. jupiter, florida April 07, 2022 "The tech that came to my house was very professional. Explained everything to me."
mr klick K. vero beach, florida April 07, 2022 "Waited waited waited for a tech to contact me. Made a appointment with Tech, never showed and then gave me a quote w/o even seeing the task."
dorinda Y. riviera beach, florida April 06, 2022 "Time, good install. But you got dirt on my carpet, and you were suppose to check the coil connections up in the attic. I still need you to do this to make sure they are connected properly and not collapsed on floor. The south bedroom has issues with low air flow. Please call for appoint. Thank you"
ms musa M. north palm beach, florida April 06, 2022 "Sales rep did not listen to what I was asking about, seemed only concerned with what he wanted to tell me. I felt like the appointment was one of a "money grab" but without any substance to back it up. Not what I expected, I do not think he felt I could "comprehend hvac systems which was ignorant on his part. When the time comes I will not be purchasing a new system from your organization."
mrs jane scanlon S. jupiter, florida April 06, 2022 "Was professional, friendly and went about his tasks"
mrs tarkinson T. boynton beach, florida April 06, 2022 "Alex is the best. Sad that he is relocating. He always exceeds expectations."
mr miller M. greenacres, florida April 05, 2022 "Tuneup turned into a sales pitch that was way out of line.Instead of a fix the experttried to sell me a expensive plan with expensive options that would be funny if it wasnt such a sad presentation that only someone who fell off the tomato cart would agree to.What happened to this company?Total rip off.The sales guy was a joke.Feel sorry for anyone buying into what he and your company are selling."
mr bruce M. fort lauderdale, florida April 03, 2022 "Tech was very thorough, knowledgeable and polite."
mrs dardano D. boca raton, florida April 01, 2022 "Being that the original installation of my new a/c a few weeks ago was done improperly and failed the county inspection, I am witholding any judgement until I see that the repairs and correction done a few days ago, now meet the county standard."
mrs chamberland C. palm beach gardens, florida April 01, 2022 "Bryan was very polite and very neat and knew his job."
mrs koerner K. palm beach gardens, florida March 31, 2022 "Scot is a very reliable and capable tech."
mr. erickson E. jupiter, florida March 31, 2022 "Plumber was excellent. Your company policy is too pushy. I didn't ask for plumbing inspection. Felt it was forced on me. But your plumber helped me and I'm happy. Stop pushing!"
mr gross G. hillsboro beach, florida March 30, 2022 "The tech was nice, professional and knowledgeable."
mr mojica M. jupiter, florida March 29, 2022 "Tech arrived on time. He provided good quality service."
mr feiertag F. royal palm beach, florida March 27, 2022 "Matt is VERY special, as he is extremely knowledgeable and honest. He has the ability to explain complex technical details in plain English. Do whatever it takes to keep him!"
mrs o'neale O. lake worth, florida March 27, 2022 "Technician was on time and worked in a timely manner. He was very professional and cordial."
mr smith S. tamarac, florida March 26, 2022 "The tech. was very good and explained everything to me."
mr beldowicz B. lake worth, florida March 25, 2022 "I have had Alex service my AC for the past 7years. He has helped me save money on my electric bill by making sure the AC is working efficiently.. He has also convinced me of a service contract. I'm sorry to see him leave WPB he will be missed. I can only hope Service Experts has a replacement as good as Alex."
mr riley R. boynton beach, florida March 25, 2022 "Jeff was pleasant and responsive and handled our problem professionally."
mrs barbara B. jupiter, florida March 25, 2022 "The Service Technician was very kind & very thorough in servicing our Air Conditioner inside and outside."
mr murray M. palm beach gardens, florida March 25, 2022 "Jeffery is excellent he explains whats going on and the next steps."
mr bonin B. boca raton, florida March 24, 2022 "Alex is very good and explained everything to our understanding and expectation."
mr wallick W. north palm beach, florida March 24, 2022 "Scott was very knowledgeable and very informative, nice young man"
mrs virginia D. palm beach gardens, florida March 24, 2022 "Dependable service and on time arrival. I also like having the same technician working on my unit."
mrs. dahl D. west palm beach, florida March 23, 2022 "Huver was on time, friendly, and knowledgeable"
jaime D. royal palm beach, florida March 23, 2022 "This was the worst experience Ive ever had, Ive never felt like someone was trying to manipulate me more then Jose. He was trying to sell me on an entirely new system and pressuring me like there is no tomorrow literally. My gut was telling me he was lying to me so I asked my community who to call to get a second opinion. $110 later everything is fixed. Jose straight up lied to me and told me I had one option which was to rip everything out. He is truly a horrible person and a liability for your company. I would like a refund for my experience and waste of time. On top of everything he was extremely rude and condescending. He knew we were new homeowners and his goal was to take advantage of us. The worst experience ever!!!"
rhonda M. boynton, florida March 22, 2022 "I really appreciated the time he took to explain everything."
mr audley A. wellington, florida March 22, 2022 "Respectfully and courteous team member. Explained his process clearly."
susan L. lake park, florida March 20, 2022 "Ive requested this employee every time since he seems to know whats wrong if anything, or who to contact and more. Its a service to have this person into do my service. Hes young enough to accomplish anything he puts his mind to."
mr mould M. ft lauderdale, florida March 20, 2022 "The service was on time, efficient, and courtesly perfomed."
mrs shore S. lake clarke shores, florida March 19, 2022 "Service was running a little late,but very courteous and professional when he arrived."
mclellan M. jupiter, florida March 18, 2022 "The last service was the county permit inspection for the new AC and the new water heater. The water heater did not pass because it was not hard wired . This needs to be corrected and a re-inspection called for. We have not been contacted yet about correcting this."
mrs silverberg S. west palm beach, florida March 18, 2022 "Service Technician was great. However, he did NOT bring the correct size filter that Service Experts was supposed to have ordered 3 months ago. Tech says he is ordering the correct filter size to be delivered to my house. Still Waiting."
mr jeffrey J. jupiter, florida March 18, 2022 "The Technician was patient, respectful, and answered all my questions. He has written a note that Service Experts will replace the UV lights prior to my leaving the area in May."
sharon S. west palm beach, florida March 18, 2022 "Tech was very informative as to what he was doing, and very thorough"
ms pincin P. palm beach gardens, florida March 17, 2022 "Lawrence was knowledgeable, kind and answered all my questions."
carol kaminski K. north palm beach, florida March 17, 2022 "Matt, the SE technician who came out, is a true representation of SE quality. He is prompt, respectful, informative, and always leaves our AC in tip top operation and gives us the assurance our system is in top working order."
elaine S. jupiter, florida March 16, 2022 "It does not work at lower level. I have not had a full nites sleep since it was put in. Last nite I didnt turn over at all."
mrs ambrose A. loxahatchee, florida March 16, 2022 "I always request Matt to be my technician. He does a very thorough job & knows what he is doing, which is more then I can say for some of your techs. Keep up the good work Matt!"
mr mcclendon M. riviera beach, florida March 16, 2022 "The service tech who installed our ac worked by himself"
diana S. delray beach, florida March 16, 2022 "The technician is always considerate and patient with any questions I have."
mrs miller M. jupiter farms, florida March 16, 2022 "Scott was very helpful and efficient, as most of your technicians are. However, as every one who comes here has to hear, I hate this unit, which was very expensive and has had many problems."
christy P. loxahatchee, florida March 15, 2022 "Glad to have the same technician back from 2 years ago."
mr mcclendon M. riviera beach, florida March 14, 2022 "Because he worked by himself and it was a hard job"
mr mclaughlin M. west palm beach, florida March 13, 2022 "The crew was professional, knowledgeable and clean."
umang N. royal palm beach, florida March 13, 2022 "Overall very bad experience, typical bait and switch type first interaction with no clarity on charges."
mr fudge F. parkland, florida March 13, 2022 "Tech Jeff Johns provided his customary combination of excellent knowledge and exceptional customer service. There was a double billing to my AMEX account of the $1200 charge from 3/9. We need the Accounting Dept. (Christine) to issue a $1200 merchant credit to my AMEX account as the simplest way to fix this. Nobody's fault, just something that happened, but I will be calling Christine on Monday to assist in getting this cleaned up. Jeff came back for residual unfinished work on 3/12 and I did show him a copy of the double posting of the $1200. Thank you."
anthony N. palm beach gardens, florida March 12, 2022 "I had to contact you to request service that should have automatically been initiated by Service Experts a month ago. It was 7 months since the last service call."
mr zivic Z. palm beach gardens, florida March 11, 2022 "Showed up over one hour late = never let me know you would be late - tech did not have a pen or paper or smart phone to write anythiung down - tech was here no more than two minutes - never got an estimate - spoke with Jay one week ago and he has never got back to me - i lvelieve your company may be guilfty of deceptive business practices.."
anne F. jupiter, florida March 11, 2022 "Scott is knowledgeable and personable and worked diligently in our attic on one of the hottest days of the year so far. Note - the day prior to the repair Scott did, Jeff and Raul were here to troubleshoot our issue and tells our options, and we found both to be thorough and helpful. Jeff has worked on our system for a number of years and we have always been satisfied with his work."
james C. lake worth, florida March 11, 2022 "Jeff caught a potentional catastrophic issue with my condenser coil had sprung a leak of refrigerant. We were able to get the part ordered and repaired before the true heat of summer came into play. I will be forever grateful to him for catching that in an early fashion as we thought it was a tiny leak turn out to be a bigger leak than we thought. In inclement he made sure to get it done and running. What a difference it made. As with all their staff always a pleasure to work with. Will continue to do so. KUDOS JEFF"
rebecca A. vero beach, florida March 11, 2022 "He is very knowledgeable and knew just what to do to fix the problem! Courteous also!"
mr glasband G. west palm beach, florida March 10, 2022 "Very professional in the technician way of checking our unit"
tina M. delray beach, florida March 09, 2022 "I use service experts for over or close to 30 years I think they are marvelous, they are prompt, and they are very respectful of my property, and I will continue using them"
carl B. palm beach gardens, florida March 09, 2022 "Technician was on time and provided the service in a professional manner."